CONDITIONS OF CANCELLATION and/or MODIFICATION OF RESERVATIONS
If you are as keen on snow as we are, now is the time to book!
Because Park Piolets Mountain & Spa is committed to refunding your reservation amount in the following cases:
- Closing of the borders of the town, city, autonomous community, country of the client and/or Andorra. If this closure happens during the stay and the client decides to leave, the nights and services not consumed will be refunded.
- If quarantine or confinement is imposed in the town, city, autonomous community, country of the client and/or Andorra. If this closure takes place during your stay and you decide to leave, the nights and services not consumed will be refunded.
- Closure of the hotel. If this closure occurs during the stay, the non-consumed nights will be refunded.
- Closure of the ski resorts in Andorra. If this closure happens during the stay and you decide to leave, the unconsumed nights and services will be refunded.
- Hospitalization by Covid-19 of any of the members of the reservation.
- Medical leave by Covid-19 of any of the members of the reservation.
- Confinement of any of the members of the reservation.
Book with complete confidence and start preparing to enjoy skiing in Andorra.
In all other cases, not directly linked to the pandemic, we have also relaxed our cancellation policy: