Services

At Park Piolets MountainHotel & Spa we care even more about our guests.

For this reason we include free medical insurance in all bookings, which offers medical and health cover (including Covid-19) to all our guests.

Be always connected with your loved ones. With our free Wifi, Share your experiences with friends and family comfortably from your room and from the communal areas.

To download heavier content or to browse high speed, we offer you under payment the Premium connection.

A zone of total relax and wellness surrounded by nature and mountains, where you will be able to enjoy a complete zone with a dynamic pool, massage jets, indoors and outdoors Jacuzzi, dry sauna, hammam, contrast showers and a relax area.

We propose you different schedules so you can choose your moment: relax in the morning, enjoy an afternoon with your family or disconnect from everything in the evening.

Schedules: 10.00 ~ 21.00

>> More details

We offer a wide range of treatments with 100% natural and organic products to treat your body, mind and soul. A new holistic beauty and health concept.

Our team of professionals will advise you so you can enjoy the treatment that best suits your needs.

You can contact us to book your treatment before your arrival or do it directly during your stay at the spa reception.

Hours: 10am - 9pm

>> See spa treatments

A new resting space to share the experiences of the day comes to life, with direct access to our exterior terrace to enjoy sunny days.

Seating in our comfortable sofas, you will enjoy a selection of snacks and an extended cocktail and beverages menu for the most exigent gourmets.

Gastronomy offer: From noon to late in the night, you can enjoy our tasty snacks with a welcoming and nice ambient.

Cocktails: thanks to our experimented barmans, the beverages' preparation becomes a show.

Schedules: 12.00 ~ 24.00

If you wish, you can continue with your training routines.

A space designed to prepare your muscles before facing the ski day and to follow your training after day.

Pedal, row, run or stretch at more than 1,700 meters above sea level for better results and greater resistance. And all this with privileged views on Incles Valley, and the southern Europe largest skiable domain, Grandvalira.

Hours of opening:
Mornings: From 9 a.m. to 11 a.m | from 11 a.m. to 13 a.m | from 13 a.m. to 14 a.m
Afternoons: From 15 p.m. to 17 a.m | from 17 p.m. to 19 p.m | from 19 p.m. to 21 p.m
Children: Must be at least 12 years old and accompanied by an adult.

If you come accompanied by children, you will certainly want them to have a wonderful time. At Park Piolets the kings of the house have their own area for amusement and games. It is an space designed for them, so that they can play in complete safety.

Every afternoon, our animation team organizes activities and workshops to have a great time! Crafts to prepare gifts for parents, themed activities for Christmas, Kings or Easter, cupcakes and pizza workshops, fun photocalls, face painting, costume contests, minidisco and karaoke .... Boredom does not take place in our Kid's club!

Jumping, drawing, letting their imaginations run wild, making new friends of all nationalities and experiencing happy moments which they will remember when they return home.

Opening hours:
Monday to Saturday from 1pm to 9pm.

Maximum capacity: 10 children.
Booking in advance and subject to availability.

We have a generic charger and an exclusive Tesla.
Suitable for type 2 plugs.

Conditions:
Hotel guests enjoy a 50% discount on the parking price/day .
For customers not staying at the hotel: Paying the daily price of the parking will be required. You will have free wifi in the hotel.

Important:
Reservation is required to use the service with an advance of minimum three hours.

Are you worried about where to park your vehicle, especially in winter?

At Park Piolets your car is always near you.

We have a large outdoor parking area near the hotel and a garage (both paying) with direct access to the reception.

Could it be any more convenient?

Bike lovers, both road or mountain bike, will be delighted to know in summer 2018 Park Piolets has received the official stamp of the Government of Andorra that accredits us as accommodation prepared to welcome cyclists. What do we offer you?
- A closed space to store safely your bike
- A cleaning area
- Air pumps at your disposal
In addition, in our buffet you will find all you need to follow a proper diet for cycling. Dre you to discover Andorra on two wheels?

How do you want to enjoy summer? We will make it true! Enjoy a picnic alongside a lake, running on paths on a bike, stroll on a horse… These activities a lot more is awaiting you in Andorra.

If you have reduced mobility please ask for one of our bedrooms for you, with adapted furniture and bathroom.

Moreover, access to all the areas in our hotel is designed so that you can move around everywhere without any problems at all: a level entrance to the hotel, lifts to the upper floors, the spa on the ground floor, and spacious communal areas.

SERVICE ONLY AVAILABLE DURING THE WINTER SEASON UNDER REQUEST 24H IN ADVANCE

From 9 am to 4 pm you can leave your children in charge of professional monitors with whom they will have fun doing activities according to the age of each child.

At lunchtime, we prepare special menus and even have hammocks so that the little ones can take the nap they deserve!

Check prices for our babysitting service at parkpiolets@parkpiolets.ad

We can collect you at the airport if you come from far by plane and land in Barcelona.

We organise your trip to Andorra with the type of vehicle that best suits your needs.

This way you can enjoy the ride and just prepare to enjoy your holidays.

To enjoy Andorra the most you must to try some of the many activities we put at your disposal.

From skiing in Grandvalira, trips on snowmobiles, mushing or snowshoeing if you are coming in winter, to horseback riding or guided hiking tours if you come in summer.

Tell us what you whish to do Andorra and we make it come true!

>> See activities

A new space specially designed for mountain and winter sports lovers. Located at the -1 floor, it is equipped with everything you need to completely enjoy your ski day.

Lockers: More than 150 lockers ready to keep your ski equipment and your boots for free. Prepare yourself comfortably in this space before and after your journey.

Rental shop: Skis, snowboard, snowshoes ... rent the material you need to make the most of your day in the snow. You just have to choose what sport you want to practice! If you also need to renew your gloves, you want sunglasses or a helmet for your children, you can also buy them in the store. Check the rates here.

Are you ready? Our free shuttle will take you to the cable-car of Soldeu!

Ski clothing rental, disinfected by washing with ozone generators. Available for adults and kids.

Check the prices, make your reservation and find your ski clothes ready in your room on your arrival.

Don’t worry about the material!

We love as much as you do feeling the snow and having the best equipment. Imagine skiing with latest skis and snowboards! Don’t wait for much longer to enjoy exclusive ski and snow offers for our hotel guests and book now!

Also in our shop we will advise you about everything you need: boots, clothing, skis, poles, snowboards, sleds and precision instruments for you to live great experiences in the snow.

- Monday-Thursda: 8.30 ~ 19.00
- Friday-Sunday: 8.30 ~ 20.00

>> Book now

Thinking about your comfort, we offer you a free shuttle to the slopes which are 300 metres away, leaving from Floor -1.

A quick and convenient access to the Soldeu gondola, so you do not have to carry ski equipment. Enjoy your day in the snow from the first moment!

Schedule: 8.30 ~ 17.00