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Home Cookie Policy

We use cookies to provide you with a better service and a better browsing experience, as well as to be able to show you advertising based on your browsing habits. We are responsible for the installation of the cookies we use and what we do with the data we obtain from them, whether they are our own or third-party cookies. We have structured this policy in the following drop-downs to facilitate access to the points of your interest, however, we recommend that you read it in its entirety.

Last updated: November 26, 2022

1. What are cookies and what other things are stored in the browser?

Cookies are small text files that are stored in your browser when you visit our website. These files contain information about your browsing and interaction with our website, with the purpose of making your user experience more efficient and being able to show you advertising based on your browsing habits. Some cookies are essential for the proper functioning of our website, such as technical or user interface personalization cookies, and others, such as analysis cookies or behavioral advertising (or marketing) cookies, require that we inform you and that you give us your consent before we can use them.
LocalStorage and SessionStorage are two, out of the different data storage spaces that can be located in your device's browser and, like cookies, can be first-parti (when created by our own website) or third-party (when created by our service providers or our partners). The difference between the two spaces is that LocalStorage stores information indefinitely or until you decide to clear the browser data, while SessionStorage stores information for as long as the tab where our website is being used remains open and, once closed, the information is deleted. The difference with cookies is that these two spaces allow storing more information than cookies without impacting the performance of our website.
You can get more information here.
Finally, we inform you that although the purpose of the third-party cookies we use, for which we are responsible, is that indicated in the tables in the following sections, these third parties may dedicate the data collected by their cookies to other purposes of which they are solely responsible for. In the case of third-party cookies, our responsibility for the purposes of the third parties is limited to the download of the cookies into your device (what we do for the stated purpose). You can find out more information about the purposes of these third parties, and whether or not they make transfers to third countries in their corresponding privacy policies (see the links in the tables below).

2. Are they dangerous?

In general, the level of risk posed by cookies depends on the type of cookies, and whether they are first-party or third-party. Most cookies are not dangerous. Specifically:

Technical and preference cookies have more benefits than risks
The article 29 working party (former WP29 and current European Data Protection Board) in its Opinion 4/2012, "on the exemption from the consent requirement of cookies", considers that they do not pose a risk for you and exempt from the obligation to obtain consent prior to their use to all cookies that:

  • are necessary for communications to be transmitted through a network between the user and the servers that host the website, and to all those that
  • are necessary to provide a specific functionality explicitly requested by the user.

This exemption from the obligation to base the legality of its use on your consent, so as not to represent a risk for you, is also reflected in the cookie guides published by most of the Data Protection Agencies of the EU countries (for example, in the case of Spanish, it is included in section 4.1 of the guide on the use of cookies, of July 2020).
WP29 even defined the purposes that it explicitly considers to have more benefits than risks for you.

Purposes of cookies explicitly excluded from informed consent
With regard to its purpose, WP29 explicitly excludes the following cookies from the obligation to obtain the informed consent of the visitor:

  • Cookies called "user input", which are usually used to track the user's actions when he fills in the online forms of an http(s) session, or to remember the shopping basket that he 'user has selected in an e-commerce,
  • Session cookies that are used for user authentication or identification, which store a kind of token (witness that the user is who he claims to be and has already been authenticated) to prevent this user from having to give his/her username or password on each page he/she request and has restricted access control,
  • User security cookies, introduced specifically to strengthen the security of the service explicitly requested by the user. For example, to detect erroneous and repeated attempts to connect to a website, or abuse,
  • Media player session cookies,
  • Session cookies to balance the load on information systems,
  • User interface personalization cookies, such as to remember your preferred language, and
  • Certain plug-in cookies to exchange social content.

In general, in those cases in which a website offers its visitors a service, when the website uses cookies exclusively for the purposes for which it is not necessary to obtain consent, listed above, whether they are first-party or third-party cookies, it will not be necessary for the website controller to inform the visitor of their use or to obtain his/her consent.

Statistical cookies ALSO do not pose an appreciable risk
Regarding the processing of data collected through analysis cookies, the aforementioned opinion of the current European Data Protection Board stated that, although controllers are not exempt from the duty to obtain consent for their use, it is unlikely they represent a risk to users' privacy as long as they are first-party cookies that process aggregated data with a strictly statistical purpose, that provide information on their uses and include the possibility for data subjects to express their negative about its use.

First-party cookies also usually do not pose an appreciable risk for you
Frist-party cookies are generated by our website, while third-party cookies are generated by services or providers independent of us, and they are these independent providers who define the purposes and means of the processing they carry out.
Our only responsibility regarding third-party cookies is the necessary collaboration of our website in the placement of these cookies on your device, placement to which we will normally be obliged as it is necessary to be able to use the services provided to us by said third-parties (for example, to check that you are not a robot of these that are so abundant on the Internet, and thus avoid that the requests or comments that could be sent to us through the forms on our website harm our attention over the authentic ones).

3. What technical cookies do we use and for what?

Technical cookies are those that allow the user to navigate through a website, platform or application as well as the use of the different options or services that exist therein, including the management and operation of the website and the enabling of its functions and services (for example, identifying your session, accessing parts of the web that have restricted access, remembering the elements that make up your purchase order, carrying out the purchase process of your order, managing your payment, etc.). The website, platform or app cannot function properly without these cookies, as they are considered necessary.
In our specific case, we use the following:

Name Provider Purpose Expiry Type
OptanonAlertBoxClosed .parkpiolets.com This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. 1 year HTTP
OptanonConsent .www.parkpiolets.com This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category.  1 year HTTP
PHPSESSID www.parkpiolets.com Preserves user session state across page requests. Session HTTP
_gid parkpiolets.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP
_gat parkpiolets.com Used by Google Analytics to throttle request rate 1 day HTTP
_ga parkpiolets.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP
__cfduid cookiepro.com Used by the content network, Cloudflare, to identify trusted web traffic. 1 year HTTP
S docs.google.com 3rd Party
ioam2018 feratel.com 3rd Party
test_cookie Google Used to check if the user's browser supports cookies. 1 day HTTP
rc::a Google This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent HTML
rc::c Google This cookie is used to distinguish between humans and bots. Session HTML
_gid grandvalira.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP
_gat grandvalira.com Used by Google Analytics to throttle request rate 1 day HTTP
_ga grandvalira.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP
i00 iocnt.net 3rd Party
CONSENT [x2] play.google.com / youtube.com Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 2 years HTTP
ssupp.visits Smartsupp lnc. Necessary for the proper functioning of the online chat service available on the website. 6 months HTTP
ssupp.vid Smartsupp lnc. Necessary for the proper functioning of the online chat service available on the website. 6 months HTTP
__cf_bm Vimeo This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day HTTP
dcs webtv.feratel.com 3rd Party
JSESSIONID webtv.feratel.com Retains the user's states for all page requests. Session HTTP
ssupp.visits widget-v2.smartsuppcdn.com Necessary for the proper functioning of the online chat service available on the website. 6 months HTTP
ssupp.vid widget-v2.smartsuppcdn.com Necessary for the proper functioning of the online chat service available on the website. 6 months HTTP
dcs wtvarch.feratel.com 3rd Party
JSESSIONID wtvarch.feratel.com 3rd Party
JSESSIONID wtvlogo.feratel.com Retains the user's states for all page requests. Session HTTP
dcs wtvpict.feratel.com 3rd Party
JSESSIONID wtvpict.feratel.com Retains the user's states for all page requests. Session HTTP
SESSf507270602fd4ca7955139d8d802e6cc www.grandvalira.com 3rd Party
4. Which preference cookies do we use and why?

Preference or personalization cookies allow our website to remember information that changes the way our pages behave or look in order to differentiate your experience from that of other users. As an example, it usually remembers the language in which you want to view our website. If you are the one who voluntarily chooses these features, for example, by marking the flag or letters that identify the language, it is considered a service expressly requested by you as long as the cookies obey exclusively for the purpose of personalization, so in this case it would not be necessary to ask you for an explicit consent.
Our website uses the following preference cookies:

Name Provider Purpose Expiry Type
yt-player-bandwidth youtube Used to determine the optimal video quality based on the visitor's device and network settings. Persistent HTML
5. What statistical cookies do we use and why?

Statistical or analysis cookies are those that allow us to understand how visitors interact with the pages of our website and thus carry out a statistical analysis of the services we provide. The information collected is used to measure activity on our site in order to introduce improvements in the products and services we offer you.
We will use analysis cookies exclusively if you authorize us to do so, by pressing the corresponding button on the cookie banner or through the cookie’s configuration menu.
Specifically, our website uses the following analysis cookies:

Name Provider Purpose Expiry Type
aka_debug Akamai Technologies Used by Vimeo to track usage of their embedded video player. Session HTTP
__utma Google Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. 2 years HTTP
__utmb Google Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. 1 day HTTP
__utmc Google Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. Session HTTP
__utmt Google Used to throttle the speed of requests to the server. 1 day HTTP
__utmz Google Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. 6 months HTTP
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP
_ga_# Google Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years HTTP
_gat Google Used by Google Analytics to throttle request rate 1 day HTTP
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP
vuid Vimeo Collects data on the user's visits to the website, such as which pages have been read. 2 years HTTP
yt-player-headers-readable Youtube Used to determine the optimal video quality based on the visitor's device and network settings. Persistent HTML
6. What marketing cookies do we use and what for?

Marketing or behavioral advertising cookies store information on user behavior obtained through continuous observation of your browsing habits, which allows developing a specific profile to show relevant and attractive ads to each individual user, and to thus, more value to third-party advertisers.
We will use marketing cookies exclusively if you authorize us to do so by pressing the corresponding button on the cookie banner or through the cookie’s configuration menu.
Specifically, our website uses those indicated in the table below:

Name Provider Purpose Expiry Type
_fbp Meta Platforms, Inc. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP
_gcl_au Google Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months HTTP
IDE Google Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP
pagead/landing [x2] Google Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Session Pixel
ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel
pagead/1p-user-list/# Google Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Session Pixel
NID Google Used to remember your preferences and other information, such as your preferred language, how many results you prefer to have shown on a search results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on.  6 months
test_cookie doubleclick.net Used to check if the user's browser supports cookies. 1 day HTTP
IDE doubleclick.net Used to provide ad delivery or retargeting. 2 years Pixel
VISITOR_INFO1_LIVE Youtube Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179  days HTTP
YSC Youtube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP
GPS Youtube It registers a unique ID on mobile devices to enable GPS geo-location tracking. 1 day HTTP
yt.innertube::nextId Youtube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML
yt.innertube::requests Youtube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML
ytidb::LAST_RESULT_ENTRY_ Youtube Stores the user's video player preferences using embedded YouTube video Persistent HTML
yt-remote-cast-available Youtube Stores the user's video player preferences using embedded YouTube video Session HTML
yt-remote-cast-installed Youtube Stores the user's video player preferences using embedded YouTube video Session HTML
yt-remote-connected-devices Youtube Stores the user's video player preferences using embedded YouTube video Persistent HTML
yt-remote-device-id Youtube Stores the user's video player preferences using embedded YouTube video Persistent HTML
yt-remote-fast-check-period Youtube Stores the user's video player preferences using embedded YouTube video Session HTML
yt-remote-session-app Youtube Stores the user's video player preferences using embedded YouTube video Session HTML
yt-remote-session-name Youtube Stores the user's video player preferences using embedded YouTube video Session HTML
_gat_xxxxxxxxxxxxxxxxxxxxxxxxxx parkpiolets.com Google Analytics Cookies. The main purpose of this cookie is: Targeting/Advertising 1 day
TADCID www.tripadvisor.com Stores Unique ID for the tripadvisor user. The cookie helps in viewing embedded content from Tripadvisor. Persistent
7. What other elements are stored in the browser and for what?
8. How can I manage or disable cookies?

You can administer, manage and deactivate the cookies used by our website at any time from your browser, for example, to withdraw your consent, following the instructions provided by the manufacturer of your browser:
Instructions for Microsoft Edge
Instructions for Google Chrome
Instructions for Google Android
Instructions for Internet Explorer 11
Instructions for Mozilla Firefox
Instructions for Opera
Instructions for Safari

If you disable the installation of cookies in your browser, you will be able to continue accessing our website with it, but your navigation may not be optimal and some of the services offered may not work properly.

9. Modifications to this Cookies Policy

We will update this Cookies Policy whenever necessary to reflect changes in our website.
If there are substantial changes to this policy, we will notify you before they come into effect by publishing a prominent notice in the cookie banner. In any case, we recommend that you periodically review this Cookie Policy to find out which ones we use and how we use them.

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